2025 Year in Review: A Closer Look at Call Volume

The Essex Junction Fire Department wants to provide a closer look at the numbers behind the work our firefighters and EMS providers performed throughout the year. While statistics never tell the whole story, they help illustrate how often—and in what ways—the department serves the community.

Call Volume at a Glance

In 2025, the Essex Junction Fire Department responded to 666 calls for service, up from 572 in 2024. This represents a 14% increase in overall call volume in just one year. This increase continues a trend of growing demand for emergency services in Essex Junction and our mutual aid partners. These calls reflect changes in population, activity levels, and the expanding role of the modern fire department.

First Response EMS and Medical Calls: The Largest Share

As in prior years, medical and EMS-related incidents accounted for the largest portion of responses. Roughly one-third of all calls in 2025 involved medical emergencies or assistance to Essex Rescue. These incidents ranged from lower-acuity medical assists to more serious, time-critical emergencies like CPR, trauma, and Overdoses. Essex Junction Fire First Response responded to 217 Calls, which is a slight increase from our 5 year average. First Response continues to provide basic and advanced EMS for the community when Essex Rescue is on another call and unable to respond. The consistency of EMS call volume year over year highlights the importance of medical training, staffing, and equipment readiness within today’s fire service.

Fire-Related Incidents and Alarms

Fire incidents and fire alarms remained relatively steady between. While working fires within the City accounts for a small percentage of our overall call volume, they require a high level of coordination, training, and resources due to their potential risk to life and property. Automatic fire alarms continued to account for a notable share of responses, underscoring the value of prevention efforts, proper system maintenance, and public education.

Motor Vehicle Crashes and Roadway Responses

Motor vehicle crashes increased slightly in 2025, including both injury-related incidents and roadway hazards. These responses often require firefighters to manage traffic control, stabilize vehicles, mitigate hazards, and coordinate care alongside EMS, law enforcement, and wrecker/recovery crews. Roadway incidents remain some of the most dynamic and high-risk calls our members respond to.

Service and Public Assistance Calls

The department also responded to a growing number of service and public assistance calls, such as safety checks, alarm investigations, and other non-fire incidents. While these calls may not always be emergencies, they still require a prompt and professional response and reflect the community’s reliance on the fire department for help in a wide range of situations.

Serving the Community

In 2025, calls for service were received at hundreds of locations throughout Essex Junction, ranging from residential neighborhoods to businesses and public spaces. Some locations required repeated responses, highlighting opportunities to continue community risk-reduction, education, and prevention initiatives.

A 14% increase in call volume over one year is significant and underscores the importance of planning, training, and resource management as the community continues to grow. The Essex Junction Fire Department remains committed to adapting to these demands while maintaining a high standard of service for our residents. We thank the community for its continued support and trust and look forward to serving Essex Junction in 2026 and beyond.

Call Type	Call Total	Percentage of Call Volume
First Response and Medical	217	32.5%
Minor Fire Incidents and Fire Alarms	145	22%
Public Assistance	120	18%
Agency Assists: Essex Police and Rescue	51	7.5%
Miscellaneous Incidents	51	7.5%
Fire	45	7%
Motor Vehicle Accidents	37	5.5%